Frequently Asked Questions
Why can't I pay online?
Our site provides our customers with the accurate prices listed for each size of home. No other window cleaning company does this! We personally find it annoying when you are searching for the price for a service but all you can find is "quotes" and "estimates" and once they have your email or phone number, they spam you with offers. We want to be as honest and transparent as possible with our customers. Unfortunately we can not let people choose their own size because there are many who would abuse that option. We will have to see your house to determine what category you fit in to. It's easy and only take 5 minutes.
*Your home could be a size bigger or smaller than you think. Use the prices on here as a general guide.*
What is my "House Size"?
Your "House Size" is determined two factors.Â
Size and Difficulty.Â
You could be a small home that is very difficult or a large home that is very easy.
Every home is different.
We will come to your house and let you know what size category you are based on what we can see.
What is de-ionized water?
De-ionized water (or de-mineralized water) is just normal everyday tap water that has had all of its mineral ions removed through the use of a filter. Those minerals are basically the "dirt" that causes water spots on your glass. Which is why after we remove them, the windows will simply air dry and be spotless. The best part is that it is not harmful at all since it's just water.
What are your Hours of Operation?
We work sun-up to sun-down, rain or shine.
Office/calling hours are anytime.
You can call or text our number or send us an email at any time during the day or night and if we do not answer immediately, just leave a message and wait for a reply the following day.
What are the payment options?
We currently accept cash, cheques, and e-transfers.
Interac and Credit Card transactions are currently NOT accepted but they will be very soon.
What are your guarantees?
We guarantee we will not be injured while working on your property.
We guarantee we will not damage anything on your property.
We guarantee that if you have issues with a portion of our service or if something was accidentally missed that it will be fixed for free immediately.
We guarantee an extremely long-lasting spot free, streak free shine.
We guarantee you will be happy you chose us.
We guarantee you will call us again.